Objective:

The Head of Sales spearheads the sales department, tasked with developing and executing sales strategies to drive growth, leading the sales team towards achieving and exceeding sales targets, and expanding the company's market share. This role demands a strategic leader adept at navigating the FMCG market dynamics, fostering robust customer relationships, and steering the sales team towards substantial revenue achievements.

Key Responsibilities:

Strategic Sales Leadership:

• Formulate comprehensive sales strategies in alignment with Emmanuel Bakeries’ growth objectives.
• Analyze market trends, competitor activities, and customer behavior to adapt strategies accordingly.

Team Management and Development:

• Lead and energize the sales team, setting clear objectives and KPIs, while fostering a culture of success and accountability.
• Identify training and development needs to enhance team capabilities and performance.

Sales Performance and Targets:

• Establish ambitious sales targets, closely monitor team performance, and implement necessary actions to mitigate shortfalls.
• Utilize CRM and data analytics tools for sales tracking, optimizing strategies based on performance data.

Customer and Market Engagement:

• Build and maintain strategic relationships with key accounts and partners to ensure customer satisfaction and loyalty.
• Expand customer base through targeted strategies, enhancing brand presence and market penetration.

Cross-functional Collaboration:

• Collaborate with Marketing, Product Development, and Finance teams to ensure alignment on pricing, product offerings, and market strategies.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field; Master’s preferred.
• A minimum of 7 years’ experience in sales within the FMCG industry, with at least 3 years in a leadership role.
• Demonstrated success in achieving sales growth and leading high-performance teams.
• Familiarity with CRM systems and data-driven sales analysis.

SKILLS:

• Expertise in developing and executing successful sales strategies.
• Strong leadership and team management abilities.
• Exceptional relationship-building and customer service skills.
• Proficient in analyzing sales data to inform strategic decisions.
• Excellent communication and negotiation capabilities.

SLA (Service Level Agreement)

Sales Growth

• Achieve a year-on-year sales growth of at least 10%, adjusting for market conditions.

Target Achievement:

• Ensure the sales team meets or exceeds set sales targets in 90% of reporting periods.

CustomerSatisfaction:

• Maintain a customer satisfaction rate of 95% through quality interactions and effective problem resolution.

Market Expansion:

• Successfully enter at least two new market segments or territories annually.

TeamPerformance:

• Implement development programs resulting in at least a 15% improvement in team sales productivity within the first year.

Objective:

The Head of Audit will lead the internal audit department, ensuring the company adheres to legal standards, internal policies, and industry best practices, especially in preparation for becoming a publicly listed company.

Key Responsibilities:

• Develop and implement a comprehensive internal audit program that addresses financial, operational, compliance, and strategic risks.
• Guide the company in maintaining and improving control systems, with a focus on the requirements for a publicly listed entity.
• Lead, direct, and manage the internal audit team to conduct regular and ad-hoc audits across all departments.
• Report findings and recommendations to the Board of Directors and senior management, ensuring timely corrective actions are taken.
• Coordinate with external auditors and regulatory bodies as needed, ensuring compliance with all financial and operational regulations.
• Oversee the development and implementation of training programs to enhance the audit team’s capabilities and knowledge.
• Stay abreast of industry trends, changes in auditing standards, and new regulations applicable to public companies.

Qualifications:

• Proven experience in an audit leadership role, with a strong understanding of audit methodologies and risk management.
• Excellent knowledge of accounting standards, compliance regulations, and corporate governance, preferably with experience in a publicly listed company or a firm preparing for an IPO.
• Strong leadership, communication, and analytical skills.
• A Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is a plus.
• Professional certifications such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) are preferred.

SKILLS:

• Audit Experience: Strong background in auditing practices and procedures, preferably in the food industry. This includes the understanding of auditing standards, risk assessment, and internal control frameworks.
• Financial Acumen: Ability to analyze financial statements, interpret financial data, and identify areas of potential risk or irregularity in financial reporting.
• Regulatory Compliance: Familiarity with food safety regulations, health and safety standards, and other relevant regulations governing the bakery industry.
• Attention to Detail: A meticulous approach to auditing processes and documentation, ensuring accuracy and completeness in all audit activities.
• Communication Skills: Effective communication skills are crucial for conveying audit findings, recommendations, and reports to senior management and stakeholders. This includes both written and verbal communication skills.
• Leadership Skills: As the Head of Audit, you may lead a team of auditors, so strong leadership skills are essential for managing and motivating team members, delegating tasks, and fostering a positive work environment.
• Problem-Solving Abilities: The ability to identify issues, analyze root causes, and develop practical solutions to address audit findings and improve internal controls.
• Ethical Conduct: Upholding high ethical standards and integrity is paramount in an auditing role, ensuring impartiality, objectivity, and adherence to professional codes of conduct.
• Technical Proficiency: Proficiency in using audit software, data analytics tools, and relevant technology to enhance audit efficiency and effectiveness.
• Risk Management: Understanding of risk management principles and methodologies to assess and mitigate risks across various aspects of bakery operations, including financial, operational, and compliance risks.
• Collaboration Skills: Working closely with other departments within the bakery company to implement audit recommendations, improve processes, and drive continuous improvement initiatives

Job Description:

The Accountant is responsible for managing the financial operations and accounting processes of an FMCG company. This includes maintaining accurate financial records, preparing financial statements, managing accounts payable and receivable, and ensuring compliance with relevant accounting standards and regulations.

Key Responsibilities:

• Maintain general ledger and ensure accurate recording of all financial transactions
• Prepare monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements
• Manage accounts payable and receivable, including invoicing, bill payments, and collections
• Reconcile bank statements and other accounts regularly
• Assist in the preparation of budgets and financial forecasts
• Ensure compliance with all relevant accounting standards, tax laws, and other financial regulations
• Provide financial analysis and support to the management team
• Collaborate with cross-functional teams to provide financial insights and recommendations
• Assist in the preparation of audit documents and liaise with external auditors
• Stay up-to-date with industry trends, best practices, and changes in accounting regulations

Required Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field
• Professional accounting certification (ICAN, ACCA, or equivalent)
• Minimum 3-5 years of experience in a similar role, preferably in the FMCG industry
• Strong knowledge of Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS)
• Proficient in using accounting software and financial analysis tools
• Excellent attention to detail and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Familiarity with ERP systems and data management

Preferred Skills:

• Experience in the FMCG industry or a similar fast-paced, consumer-facing environment
• Knowledge of supply chain and inventory management practices
• Familiarity with budgeting and forecasting processes
• Strong Excel and data analysis skills
• Experience in implementing financial controls and process improvements